Privacy Policy

1. Information We Collect

We collect personal information including your name, email, phone number, shipping address, and billing details.

2. How We Use Your Information

Your data is used to process orders, arrange shipping, send confirmations, and provide customer support.

3. Payment Security

Payment information is handled exclusively by secure third-party providers; we do not store full card details.

4. Shipping Partners

We share delivery information with couriers to ensure successful delivery of your order.

5. Marketing Communications

With your consent, we may send promotional emails. You may unsubscribe at any time.

6. Cookie Usage

Our website uses cookies to improve navigation, analyze traffic, and enhance your shopping experience.

7. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access.

8. Third-Party Services

We may use analytics and advertising platforms to improve our website and services.

9. Customer Support Records

We retain support inquiries to assist with returns, refunds, and order issues.

10. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected.

11. User Rights

You may request access, correction, or deletion of your personal data by contacting our support team.

12. Children’s Privacy

Our services are not intended for use by individuals under the age of 16.

13. Policy Changes

We may update this policy periodically. Changes will be posted on this page.

14. Consent

By using our website, you consent to the collection and use of your information as described.

15. Email Marketing Opt-Out

All marketing emails include a one-click unsubscribe link at the bottom.

16. Order History Storage

We keep order history to assist with future returns, exchanges, and support requests.

17. Security Measures

We use SSL encryption to protect data transmission between your browser and our server.

18. Disclosure Requirements

We may disclose information if required by law or to protect our legal rights.

19. International Data Transfers

Data may be transferred to partners within the UK and EU in compliance with data protection laws.

20. Contact for Privacy Concerns

For privacy-related questions, email us at fgbh5135@outlook.com.

21. Full Compliance

This policy complies with UK data protection laws and applicable European regulations.